Returns & Exchanges
At CellCore Biosciences, we are committed to your wellness journey and stand behind the quality of our products with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return unopened items for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the items in their original packaging and clearly write the provided RMA number on the outside of the shipping box.
- 3.Ship the Items
Send your return package via a trackable shipping method to our fulfillment center address provided during the initiation step.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7-10 business days.